1. Introduction

Welcome to Pelagio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dance studio management platform and services.

By using Pelagio, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services:

2.1 Personal Information

• Name, email address, phone number, and billing address
• Payment information (processed securely through third-party payment processors)
• Studio information including business name, address, and tax identification
• Profile information such as photos and biographical details

2.2 Usage Information

• Log data including IP address, browser type, and operating system
• Device information and unique identifiers
• Pages visited, features used, and time spent on our platform
• Booking and scheduling data

2.3 Client Information

If you are a studio owner or administrator, you may input information about your clients, including names, contact details, attendance records, and payment history. You are responsible for obtaining appropriate consent from your clients for this data collection.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information including confirmations and invoices
• To send administrative information such as updates, security alerts, and support messages
• To respond to your comments, questions, and customer service requests
• To send marketing communications (with your consent where required)
• To monitor and analyze usage trends and preferences
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure the safety of our users
• With Your Consent: We may share information with third parties when you give us explicit consent to do so

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

We use cookies for the following purposes:

• To keep you signed in and remember your preferences
• To understand how you use our platform and improve user experience
• To deliver relevant advertising and measure campaign effectiveness
• To provide security and prevent fraud

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your information
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at privacy@pelagio.com. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: